Community Perspectives
Customer Relationship Dynamics
This new video from the Institute for Partner Education & Development (IPED) cracks the code of successful customer relationships in the Managed Print Services market.
Watch how you can enhance the profits of a new, or existing Managed Print Services business right now.
Transformation Question of the Week
Take a shot at our Question of the Week, or tell us about something you'd like to see on this site.
Are you afraid of making customers feel dumb?
Print VAR Blog
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Customers Should Be Called Dumb - Part Two
I'm going to surprise my ever-expecting-to-be-challenged older brother Toner by actually agreeing with him this time. True, I pander to customers. Anyone who has ever sold anything more complex than groceries knows that there's a serious sales...
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Customers Should Be Called Dumb - Part One
On this stormy Monday, I want to talk seriously about a subject near and dear to my heart, which is making customers feel dumb. Note: I said dumb, not angry or unhappy. Now, my well-over-educated younger brother, Feedtray, has what I often...
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Printer Upsell at XChange - A Case Study
Hey, Feedtray here at XChange in Dallas!Watch this great video and hear how Ray Young of J&J Computer Connection added managed print as an upsell to mainframe work and is now on track to do a million dollars a year in managed print.Great stuff!...
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About the Sponsor: XEROX
Xerox Corporation is the world's leading document management technology and services enterprise. A $17 billion company, Xerox provides the document industry's broadest portfolio of offerings. Digital systems include color and black-and-white printing and publishing systems, digital presses and "book factories," multifunction devices, laser and solid ink network printers, copiers and fax machines.
Wonder how it feels to be right on the cusp of making a move into managed print? HereÕs one solution provider who shared the experience with us.
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